500 Hempstead Avenue
West Hempstead, New York 11552
(516) 481-6591 Voice
(516) 481-2608 FAX
To reach a library department quickly after dialing our main voice number (516) 481-6591, you may request one of the following extensions:
- 10 for Circulation Desk
- 32 for Children’s Room
- 18 for Teens/Tweens
- 21 or 22 for Reference/Information Desk
- 13 for Adult Programs
- 25 for Director’s Secretary
- 24 for Director, Regina Mascia
You may reach us via email or message us on Facebook or Instagram:
||Adult Program Coordinator – firstname.lastname@example.org
Adult Reference Librarians – email@example.com
Children’s Room Librarians – firstname.lastname@example.org
Teen/Tween Librarians – email@example.com
Director – firstname.lastname@example.org
Director’s Secretary – email@example.com
Director – Regina Mascia
The Director implements Board policies. Under broad policy guidance and direction from the Library Board, she performs the professional and administrative duties involved in planning, developing, implementing, and directing public library services for the West Hempstead Public Library. These duties include budget preparation, evaluation, personnel, collection development, community relations, and facility maintenance.
Our business manager keeps everything running smoothly. She assists the Director in her duties; she pays the bills, processes job applications, manages the use of our public spaces, prepares reports, and interfaces with the public on behalf of the Director.
Our circulation staff greets patrons as they enter the library. In addition to checking materials in and out, they renew materials, call you when your book is ready to be picked up, issue and renew library cards, update patron records, collect fines, and answer the telephone. Circulation staff members will also assist with our public fax and copy machines.
The Children’s Room services infants through grade 5. We have a wonderful space that includes a program room where storytimes and craft programs are hosted. We also have books, magazines, CDs, DVDs, puzzles, toys and a giant hippo full of board books for our littlest tots. A Crayon Kiosk supports two iPads with pre-loaded apps and computers are available for playing games and doing homework.
The Teen Department provides services to youth in Grades 6-12. We have our own area with comfortable chairs, books, magazines, and graphic novels. We also offer programs for our Teens and Tweens (grades 5-8) that are fun, crafty, foody, educational, and unique.
Two major functions of the Reference Librarians are to manage the print and online collections by selecting and updating materials on a timely basis to keep the the content relevant, and to assist patrons with their information needs by answering their reading and reference questions. In our reader advisory and reference roles, we develop bibliographies and research guides, help patrons find and select books and other materials, and order inter-library loan materials from other libraries. We assist patrons in the use of the online catalog, research databases, and the public access computers. We also handle program and museum pass registration.
Ever wonder how a book gets on the shelf? The technical services department performs behind-the-scenes work. They do the actual ordering of books selected by the librarians. Each book is then processed, stamped, covered, labeled and barcoded. Books are mended here, if possible. Notary services are available during regular business hours. We recommend calling ahead.
Our program coordinator plans all of the Adult Programs, including trips and entertainment.
Our staff of pages shelve the books and “shelf read” to make sure that each book is in the correct spot so that it may be easily found.
Our custodians keep our building clean and neat and help to ensure our health and safety.